1. Who we are

Wafferly is operated by TFA, شركة تي إف إيه لتنظيم المعارض والمؤتمرات والمعسكرات, licensed by the Ministry of Commerce and Industry, Kuwait, commercial registration 2016/7354, at Al Tijaria Tower, Floor 35, Unit 35/1, Al Soor Street, Block 3, Al Mirqab, Kuwait City.

2. Eligibility

You must be eighteen or older and hold a Kuwaiti mobile number. One account per person.

3. Your account

You sign in with your mobile number and a four digit code sent by SMS. Keep your device and number secure. Activity through your account is your responsibility. Tell us at support@wafferly.com immediately if you lose control of your number.

4. The wallet

Currency

The wallet holds a balance in R, our internal unit. One R is worth 0.9 Kuwaiti dinar. You buy R at that rate, which is where the standing ten percent saving comes from.

Topping up

You add balance by card through our payment processor. Balance appears once the payment is confirmed.

Spending

You spend balance at participating merchants by showing the QR code the app generates. The code is valid for sixty seconds and can be used once.

Inactivity

A wallet with no top-up for ninety days is frozen. A frozen wallet cannot spend. Topping up five R or more unfreezes it. Freezing does not reduce your balance.

5. Refunds

You may request that unspent balance be returned to you. It converts back at 0.9 dinar to one R and is paid by bank transfer, normally within two to five business days. We may ask you to confirm your identity first.

Refunds for a specific purchase are between you and the merchant, except where an order is cancelled before collection, in which case the amount returns to your wallet automatically.

6. Gift vouchers

You may send balance to another Kuwaiti mobile number as a gift. The amount leaves your wallet when you send it. The recipient claims it in their own Wafferly account. An unclaimed gift stays pending and does not expire without notice to you.

7. Deals, events and merchants

Deals are offered by independent merchants, not by us. The merchant is responsible for the goods or services, their quality, and their description. Prices, availability, and whether an item can be delivered or only collected, are set by the merchant and can change.

Events and raffles listed in the app may be run by third parties, and their own terms apply. Where an event links out to another website, we are not responsible for it.

8. What we ask of you

• Do not use Wafferly for anything unlawful.
• Do not attempt to obtain balance you have not paid for.
• Do not interfere with the service or attempt to access other users' accounts.
• Do not use automated means to interact with the app.

We may suspend or close an account we reasonably believe is being used this way, and withhold a balance we reasonably believe was not paid for, while we investigate.

9. Closing your account

You may delete your account in the app at any time, or from our account deletion page. Withdraw or spend your balance first, because deletion does not refund it. We may close an account with notice, or immediately where clause 8 applies, and will return any legitimate remaining balance.

10. Availability

We aim to keep Wafferly running but do not guarantee uninterrupted service. We may change or withdraw features, and will give reasonable notice where a change affects your balance or your rights.

11. Our liability

Nothing here limits liability that cannot be limited by law. Otherwise, we are not liable for a merchant's goods or services, for indirect or consequential loss, and our total liability to you is limited to the balance held in your wallet at the time the claim arose.

12. Changes to these terms

We will post changes here and update the date. Material changes affecting your balance or your rights will be notified in the app before they take effect.

13. Law

These terms are governed by the laws of the State of Kuwait, and the courts of Kuwait have jurisdiction.

14. Contact